Privacy Policy | Roofer Leeds | VJR Roofing Services

VJR Roofing Privacy Policy

At VJR Roofing Services we value our clients and website visitor’s privacy. When you provide us with any of your personal data, we are committed to keeping it safe and secure, ensuring it is protected and only used in accordance with the law, including the General Data Protection Regulation (GDPR).

Our below privacy policy will set out why we would ever collect personal information and what we do with it once we have it.

Data we collect:

If you are an existing client, or visiting our website; vjrroofingservices.co.uk and you choose to contact us, we may collect the following information from you:

Your name.
Your phone number.
Your email address.
Some job-related information, or the nature of your enquiry

We collect this information, so we can contact you regarding your query or quote. As a part of the service we provide, we sometimes keep a record of who we deal with. We may keep personal data which you have provided to us for a maximum of 3 years, after which time it will be removed from our records.

You have the right to request access to, remove or amend any of your information that VJR roofing hold. You also have the right to request a copy of all the personal data. If you want to make a request concerning your personal data, please email info@vjrroofingservices.co.uk

When someone visits vjrroofingservices.co.uk we use Google Analytics, to collect standard internet log information and the details of how our visitors behave on our website. We only do this to see how people behave on the website and to better improve the level of service we provide. This information is processed in a way which does not identify anyone individually or as an organisation. We do not, and do not allow Google to attempt to find out the identities of anyone visiting our website. Google's policies are available here - policies.google.com/privacy

Our website is maintained and hosted by Web and Roll. To view their privacy policy please go to webandroll.co.uk/privacy-policy we do not permit Web and Roll to share any of this information for any purpose other than stated in this document.

We will not share your information with any third parties unless you have given us your consent to do so or we are legally required to for any reason. We will only use your personal information for the purposes for which we collected it.

Our cookie policy

Cookies are small files which are placed on the hard drive of your computer to enable websites to be tailored to your needs.

Many web browsers automatically accept cookies on your behalf, so it may be necessary to change your browser settings if you do not want cookies to be added to your computer.

Cookies are designed to collect data on web traffic and the preferences and behaviour of individuals. This includes monitoring which pages of our website visitors spend time on where they go next and where they leave the site. We sometimes use this information to improve our website to better meet the needs of our visitors, past and current customers. The data collected from cookies is removed from the system after it has been used for statistical analysis.

We reserve the right to make changes to this privacy policy at any time. It was last updated on 29/05/18 and will be reviewed every 12 months

Google Rating

5.0

VJR Roofing Services

Rachel Bingley

11:59 09 Nov 17

Peter was really helpful, explaining the existing problem to me before he gave a quote. He then honoured that quote even with a substantial time delay. When I asked if he could wait to do the work until a specific date he was happy to do so, although he had said he could do the work sooner if it suited me. Once he began the work he was always punctual and efficient. When he noticed additional problems with the house he pointed them out and recommended ways to mitigate/ solve them. He then recommended additional tradesmen for internal jobs I had pending. The quality of the work is perfect and was completed swiftly, in less time that was originally proposed. Overall a very good experience, particularly after having had several cowboys over the last few years!

Bernard Dixon

16:16 20 Dec 17

I called Peter on the basis of the positive reviews and was not disappointed. He responded to my phone call immediately and arranged to call the same day. The problem was identified with photographs and options for resolution discussed. The scaffold tower was arranged and erected the next day and then Peter and his son completed the work the following day. The work was efficiently and tidily completed with photographs again showing the extent of the work as well as the damaged gulley etc being retained for examination. The scaffold was dismantled the day the work was completed and the property back to normal within 2 days of contacting Peter. Overall a very positive experience leading to this positive review.

Sarah M

09:54 02 Nov 17

I was very impressed with Peter and his team, and have already recommended them to my neighbour.I particularly needed someone who could repair a chimney stack as well as re-tiling a bay window and replacing/repairing gutters. I felt confident that Peter knew what he was talking about when he looked at the condition of the chimney stack, and he was able to show me photos of the damage and explain what needed to be done. I felt that his quotation was very fair considering the amount of work that he and his team did. In the next year or so, our entire roof will need re-tiling and I will definitely be asking Peter back to do this work.As well as the standard of work being very good, and the price being fair, it's always a bonus to deal with a company that turns up when they say they will, completes the work as scheduled, and does a really good job tidying up afterwards. I can't praise them highly enough!

Wynn Godfrey

10:04 05 Sep 17

We had VJR Roofing in to replace all the ridge tiles on our bungalow and garage with a dry ridge tile system. Our bungalow has an envelope-style roof, so the job was not simple and straightforward. Peter and his team arrived at 7.30am on the day as promised. They were quick, worked hard, and left our place clean and tidy. The job was completed in a day and we are very pleased with the results. Our bungalow and garage roofs now both look smart instead of tatty and tired. We are happy to recommend these guys to anyone.

Oliver Taylor

14:31 10 Aug 17

Peter has been my next door neighbour for many years. Approximately five years ago Peter re-roofed his own house, making my roof and guttering look dated and dirty in comparison! Peter, his son Ryan and the rest of the VJR team have recently completed a large job on my house involving a new roof, new guttering and new panels on and around the flat roof of the carport. The quote was free and was provided in a timely fashion after the initial request. The work was carried out professionally and to an extremely high standard with minimal disruption to the house and garden. Despite the scale of the job and a few bad weather days, the work was completed in less than a week and any mess made was cleaned up thoroughly afterwards. The house and carport have now been transformed and look absolutely fantastic (especially when the sun’s out)! I’m very pleased with the service provided by Peter and his team and I would have no hesitation in recommending VJR Roofing Services Ltd to others. Thank you Peter and Ryan for doing an excellent job!!

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